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15.05.2019
★★★★★ Account specialist Europe, SENSATA TECHNOLOGIES BULGARIA Ltd.
Месторабота София; Постоянна работа; Пълно работно време
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Sensata Technologies (NYSE: ST) is one of the world's leading suppliers of sensing, electrical protection, control and power management solutions. We design and manufacture devices that help satisfy the world’s growing need for safety, energy efficiency and a clean environment in global automotive, appliance, aircraft, industrial, military, heavy vehicle, heating, air-conditioning and ventilation, data, telecommunications, recreational vehicle and marine markets.

We are a rapidly growing $3.3 billion business with operations and business centers in 13 countries and over 22,000 employees worldwide, including 900 people in mostly engineering, business development and corporate support roles at our U.S. headquarters in Attleboro, MA.

We pride ourselves on being a leading global company with strong, local decision making and innovative, complex products that make a real difference. We have a reputation for unwavering integrity and offer global exposure to world-class talent and significant personal growth and development opportunities.



Account specialist Europe

WHAT TO EXPECT:

  • Act as primary point of contact for tiers that support key accounts (“assigned tiers”); manage pricing, delivery and payment terms; provide first level application support, quotes, and problem resolution related to these assigned tiers.
  • Develops strong and effective internal and external relationships
  • Assist in the research of assigned tier application needs and development of solutions that align with the key account.
  • Development and submittal of customer quotations for assigned tiers following defined process
  • Communicates directly with customers on assigned responsibilities and tasks.
  • Lead the following activities within the regional sales team related to all accounts: account setup, lead-times, order quantities, payment terms, product pricing, shipping terms, supplier codes, supplier portals, and tier related items.
  • Manage the implementation of commercial related terms per contractual agreements and obligations with key accounts and tiers that service those accounts.
  • Supports the following activities between customers and the internal organization matrix as needed: delivery, payables, quality, warranty and other customer related issues, escalations and discrepancies.
  • Acts as a customer advocate by being a liaison between customer and various departments within the organization, and investigating and resolving customer concerns
  • Use of CRM, Oracle, and Agile system tools to provide support to the sales team, customers and other key stakeholders in the organization.
  • Limited business travel required.

WHAT YOU’LL NEED:

  • Bachelor’s Degree
  • 2-5 years’ experience in a customer service type role.
  • Business or technical background and a strong desire to service the customer.
  • Excellent communication skills.
  • Excellent analytical skills.
  • Ability to develop and maintain positive working relationships with external and internal customers.
  • Results Orientation evidenced by having delivered outstanding performance, with results measured with clear metrics.
  • Clear focus on sales and service delivery and exceeding customer expectations.
  • Works independently as a self-starter, successful at prioritizing and staying focused on task
  • High-energy individual who brings passion to the sales and customer support functions.
  • Successful individual will be an achiever with a heightened sense of urgency to get things done.
  • Can-do attitude and is a driver to reach ambitious targets.

Benefits we offer:

  • Company transport;
  • Competitive compensation package and bonus related to performance
  • Challenging international projects within various global teams
  • Individual career path - management and technical career growth, enhanced by learning and development program, customized technical trainings and certification
  • Work-life balance
  • Committees by interests and culture activities
  • Healthy work environment – medical insurance and sport cards
  • Corporate social responsibility (CSR programs)
  • Corporate events and team buildings




Please, kindly note that only shortlisted applicants will be contacted.

Sensata Technologies is registered as an administrator of personal data to the Commission for Data Protection. The personal data provided by you will be processed for the purposes of the recruitment process. Sensata Technologies takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties.

You are welcome to join our team!

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