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07.05.2019
★★★★★ ASSISTANCE COORDINATOR WITH ENGLISH, ГЛОБАЛ СЪРВИСИЗ БЪЛГАРИЯ АД
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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ASSISTANCE COORDINATOR WITH ENGLISH

GLOBAL SERVICES BULGARIA JSC provides outsourced customer services through inbound and outbound calls for various industries – financial sector, insurance, telecommunications and others. Our main activities are customer care, help desk, telesales, debt collection, market researches, back office services, assistance services, management of data base and others services on request.

With reference to the expanding of our assistance services, we are looking to hire professionals for the position of

ASSISTANCE COORDINATOR WITH ENGLISH

MAIN RESPONSIBILITIES:
• Accepting calls to serve clients and providing information;
• Making outgoing/incoming calls and writing e-mails with clients, insurance companies, medical and technical providers;
• Working with specialized software;
• Ensuring a high level of customer services;
• Observing of the established working procedures and achieving goals.

REQUIREMENTS:
• Fluency in English;
• All other language skills, especially Russian will be an advantage;
• High school diploma, higher education will be an advantage;
• Excellent written and spoken communication skills;
• Ability to work on own initiative;
• Organizing skills and working with documents;
• Self-motivated;
• Very good computer skills (MS Office – Word, Excel);
• Claims handling experience is an advantage;
• Ability to work on shifts and under pressure.

THE COMPANY OFFERS:
• Working of a permanent employment contract;
• Fixed remuneration;
• Excellent training;
• Good career-development opportunities;
• Flexible working time.


If you consider we can make a good team together please send your CV in English.

Only short listed candidates will be approached. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.





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