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11.02.2019
★★★★★ Web Hosting Technical Support with English, ANCIENT MEDIA OOD
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти
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Web Hosting Technical Support with English
Ancient Media LTD. is a global leader in the web hosting services provided to resellers and end customers, with headquarters located in Sofia.

Our company is growing larger and we are looking to hire additional personal for our technical support department.

Required Skills:

- Must be able to work nights, weekends and some holidays.

- Excellent written and verbal communication skills in the English language is a must.

- Ability to work well within a team in a fast paced, constantly changing environment.
- Dependable to be at work during assigned shifts and to complete work as expected.
- Ability to multi-task and meet specific goals set by supervisors and management.
- Knowledge of FTP, DNS, HTML, PHP, MySQL and Emails troubleshooting will be considered a plus.


Responsibilities include:

- Front line customer support via phone, email, chat and ticket system in English.
- Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
- Performs miscellaneous job-related duties as assigned.

What we offer:

- Initial education and training
- Competitive salary
- Permanent and exciting job
- Friendly, dynamic working environment
- Diverse working schedule including night shifts
- Nice office location near a Metro station and well-organized office space

Should you be interested in working with us, please send your CV in English.


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