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08.02.2019, Ref.#: CSA_PE
★★★★★ Customer Service Advisor with Portuguese and English, TELUS INTERNATIONAL EUROPE / CALLPOINT NEW EUROPE  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Непълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Езици: Английски, Португалски
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Customer Service Advisor with Portuguese and English
#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Take the opportunity to be a part of a world-known company enabling people to use financial systems no matter the location. Don’t lose the chance for an international career!

Your responsibilities:
  • To assist and support via inbound calls and/or emails 
  • To provide accurate, valid and complete information on the clients’ requests
  • To identify and assess customers’ needs to achieve satisfaction
Our requirements:
  • To be fluent in Portuguese and to have a good level of English
  • To enjoy communication with people and resolve cases
  • To have a friendly personality
  • To be a self-motivated and outgoing person
We offer:
  • A stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • Special Discounts & Offers (Food vouchers, Multisport cards, etc.)
  • Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
  • Positive international working environment (Relax zones, PlayStation and billiard corners)
  • Continuous support and learning
  • Employee referral bonuses
If this opportunity sounds appealing to you, please send your CV!

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can’t wait to meet you!
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