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11.01.2019
★★★★★ Team Lead, MDG LTD  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Team Lead
 Montway Auto Transport is one of the leaders in the US Auto Transport industry ranked in Inc. 500 for fastest growing companies in 2015, Inc. 500 for 2016 and Crain’s Fast 50 growing companies in Chicago for 2017.

 Over the past 3 years,  we have achieved a substantial growth, driven by our ability to ship cars and belief that great Customer Service and Support is what makes us exceptional at what we do!

 We have shipped more than a quarter of a million vehicles by now and we plan to keep on doing this the way only we can do it! We have one of the highest customer satisfaction scores! We care about clear and honest relationships with our customers.

We are currently looking to expand our talented team with a Team Lead

If you are passionate about:
  • Logistics.
  • Learning and understanding the processes "as is".
  • Supporting team members with difficult cases, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
  • Inspiring and motivating teamwork for achieving goals.
  • Creating monthly schedules according to the work flow.
  • Defining and clearly stating expectations and objectives with the team members. 
  • Managing, overseeing and optimizing day-to-day operation.
  • Generating and sharing comprehensive and detailed reports about team performance.
  • Making audits on a daily basis and ensure good quality control.
  • Evaluating team member’s results and carrying out performance reviews.
  • Being part of the recruitment process.
And you possess:
  • Flexibility. Able to work late afternoon and evening shift.
  • Proven work experience as a team leader or supervisor in Customer Support.
  • Experience in Logistics will be a plus.
  • Proficiency in English 
  • Open mind for new ideas
  • In-depth knowledge of performance metrics
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
Additional information:
  • Shifts on US working hours (CST)
We would like to offer you:
  • To be part of a rapidly growing company.
  • To excel your leadership skill in a fastly changing environment.
  • A chance to join a team of professionals that will make you push for excellence
  • Excellent remuneration package to free your mind of everyday worries.
  • Additional health insurance package.
  • Seminars and team events participation
  • Attractive work environment.
  • Great office location
  • Team building and Christmas party
  • Company nights out
  • 50% sponsored sports card
  • Out of this world coffee machine
  • Fresh fruits
We are looking for smart people who get things done!

Mission: At Montway, our mission is to deliver a 5-star vehicle-shipping experience by blending innovative logistics solutions with our team’s commitment to service excellence that delights.

Vision: Our ultimate goal is for Montway to become the standard by which all vehicle-shipping is measured, servicing the widest range of individual clients, corporations of any size and business partners within the United States and be recognized as the company that made transporting a vehicle as simple as pizza delivery.

Values: Integrity, Service Excellence, Leadership. Technological Incline, Simplicity in Operations

If our Mission, Vision, and Values speak or relate to you, we want you on our team!

Are you up for a challenge?

Please apply through the button below, or drop us a line with your CV, and we'll be in touch shortly
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