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09.01.2019, Ref.#: NOCSL
★★★★★ NOC Engineer Shift Lead, Paysafe Bulgaria EOOD  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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NOC Engineer Shift Lead

Introduction

Paysafe is a leading global provider of end-to-end payment solutions. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through our industry-leading capabilities in payment processing, digital wallets and online cash solutions.

Responsibilities

  • Troubleshoot and correct system related issues.
  • Provide level 1 and 2 technical support to the application support team.
  • Support and collaborate with Paysafe’s 2nd and 3rd level technical team.
  • Develop and maintain monitoring tools.
  • Support the official test/development environment.
  • Help with the preparation of guides, diagrames and documentation required for the Monitoring team.
  • Participate in the Incident Management process and manage Incident Reports.
  • Prepare regular SLA and availability reports.
  • Understand, support and manage to Paysafe’s key SLA’s.
  • Track resolution of any technical issue to ensure SLA’s met.

Candidate Requirements

  • Networking knowledge
  • Understanding/practical hands-on (system administration) knowledge of Linux operating systems (CentOS / RHEL / Ubuntu)
  • Practical experience with any of (Splunk Enterprise and New Relic) will be considered as advantage
  • Programming/scripting/automation skills in any of those (Java / Bash / Python) will be considered as advantage
  • Good level of proficiency of spoken and written English
  • Positive, proactive, and personable
  • Excellent communication and interpersonal skills
  • Strong sense of responsibility
  • Team player in multi-cultural team
  • Stress resistant and able to deal with change

We offer

  • The opportunity to write the history of a leading and growing multinational company
  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
  • Multiple career progression opportunities in a dynamic in-house business
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
  • Fun and collaborative working atmosphere
  • One of the top 10 best designed offices in the world
  • Working on shifts from Monday to Friday

Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.

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