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★★★★★ Internal IT Support Administrator, Interoute Communications Ltd  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Interoute is a subsidiary of GTT.

GTT is redefining global communications to serve a cloud-based future, connecting people across organizations, around the world and to every application in the cloud. Our clients benefit from an outstanding service experience built on our core values of simplicity, speed and agility. A Fortune Future 50 company, GTT owns and operates a global Tier 1 internet network and provides a comprehensive suite of cloud networking services to any location in the world.

Internal IT Support Administrator

Team Description & Purpose of Role:

The IT support team is responsible for end-user support and maintenance of various desktop/infrastructure related systems and processes including Windows domains and phone systems and devices.

Job Responsibilities:

  • Provide technical support to users via ticket system, phone calls, chat, emails and covering hardware and software products
  • User support to Active Directory, Exchange 2013, SCCM, Office 365
  • Understand about ITIL or similar methodology will be considered as advantage
  • Miscellaneous IT related tasks, assigned as needed by manager

Experience Required:

  • Windows 7 / Windows 10 and Microsoft product 1st line troubleshooting
  • Knowledge and interest at least in one of the following areas: Active Directory, Exchange 2013/2016, Office 365, Skype for Business, End-user OS (Windows)
  • Strong command of English language, written and spoken
  • Basic hardware knowledge of PCs, laptops etc.
  • Basic customer configuration of Outlook, laptops and desktops

Person Specification:

  • Team worker with good communication skills
  • Responsible, motivated, mobile and flexible
  • Able to learn and adapt in rapidly changing environment
  • Professional and customer focused work ethic (role will entail having to interact with key senior management)
  • Flexibility in working hours – often providing cover until 7pm, but also must be flexible in terms of hours of work around the needs of the business
  • Capable of lifting and moving PCs, IT equipment etc.
  • Fluent English language skills essential


Sofia, Bulgaria

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