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★★★★★ Sales Representative, SMB (US shifts - Monday till Friday), Interoute Communications Ltd  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Sales Representative, SMB (US shifts - Monday till Friday)


This role reports to Team Leader, SMB Revenue Team and fits under the SMB Operations Division based in Sofia, Bulgaria.

Essential Duties and Responsibilities

  • Within SMB (Small and Medium Business) customer base, prospects, qualifies, quotes, proposes & closes business.
  • Proactively/Reactively manages accounts with revenue between 0-5K (Monthly Recurring Revenue).
  • Performs outbound call campaigns.
  • Proactively reaches out to Out-Of-Term (OOT) circuits, raises rates when appropriate and manages the customer database campaigns as requested by line manager.
  • Reviews churn, contacts clients, saves revenue. Responsible to ensure “Reason Codes” are accurate.
  • Responds to account queries related to service upgrades, changes, ceases.
  • Performs quote/order entry in a CRM system.
  • Actively promotes company products to customers aiming to close as many as possible new, upgrade and renewal deals.
  • Builds trust and relationship with clients aiming to bring more, and expand current business as much as possible.
  • Performs other sales related administrative functions as requested by line manager.

Experience Required:

  • Experience in a sales-oriented environment where direct sales activities have been performed is preferred.
  • At least 1 year of previous experience in a sales support or complex administration function.
  • Strong computer skills and good levels of competence in Microsoft Office such as Word and Excel, PowerPoint is desirable.


  • Strong customer focus
  • Ability to work accurately and meet deadlines
  • Attention to detail and accuracy while being able to maintain higher workload
  • Professional and articulate
  • Effective communicator; able to liaise with confidence with both the internal and external parties.

Work on shifts:

  • 13:30 – 22:00
  • 18:30 – 03:00

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