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Вход и регистрация Фирми | Потребители
18.01.2019, Ref.#: 2873
★★★★★ Customer Support Specialist with Spanish, Modis Bulgaria EOOD
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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Customer Support Specialist with Spanish
Modis is a global leader in professional solutions for IT, Engineering and Life Sciences. The company connects the smartest people and brightest businesses to the opportunities they need to thrive.

With more than 13 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to more than 40 multinational companies.

Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of a  Customer Support Specialist with Spanish.

As a Customer Support Specialist you will be responsible for:
  • Consulting, helping and handling Spanish-speaking customers by phone and e-mail
  • Analyzing clients' problems and providing a relevant solution within an agreed time frame
  • Timely escalating complex cases towards other teams, when needed
  • Protecting confidential and sensitive information and materials
  • Collaborating positively with other team members to provide high-quality support
 
If you have:
  • Fluency in Spanish and good level of English language
  • Customer handling skills and ability to analyze problems
  • Good computer literacy and keyboard skills
  • Desire and passion to work in a multinational team
 
We offer:
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards
  • Competitive remuneration package
  • Performance-based bonuses
  • Charity and Sport initiatives

If you're ready to join our community of experts, apply now! We can't wait to hear from you.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
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