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Вход и регистрация Фирми | Потребители
02.01.2019, Ref.#: CSG
★★★★★ Customer Support with German, ДАНТЕК ООД
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за кандидати с малък или без опит; Езици: Немски, Английски
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Customer Support with German
We started out as an online marketing agency. Our success inspired us to expand our field of activity, working together with our international business partners on matters of logistics, marketing, customer care and IT. The strategic mix of hands-on experience, broad vision and innovative solutions has established us as one of the fastest developing companies in the industry. We offer attractive career opportunities for ambitious professionals, who aim for excellent development opportunities.

Customer Support acts as a liaison between clients and Logistics to provide professional, accurate and prompt responses to all customer inquiries regarding the purchase and delivery of products.

MAIN RESPONSIBILITIES:

- providing product and service information in German;
- resolving customer problems via phone (inbound and outbound) and email in German;
- dealing with incoming customer inquiries in a professional manner, making sure that all requests are promptly and thoroughly handled.

Additional responsibilities may include:

- short translations, localization and proofreading;
- assisting in the research process of markets, legislation, etc.

KEY SKILLS REQUIRED:

- excellent German, both written and oral - at least 2 years of extensive usage – preferably in communication with native speakers;
- very good English;
- ability to communicate clearly and professionally, both verbally and in writing;
- has a pleasant, patient and friendly attitude.


WHAT WE OFFER:

- An excellent salary;
- Additional health insurance;
- An excellent working environment;
- A young and friendly team to work with;
- A challenging job that requires a variety of skills and good self-confidence;
- Opportunity for you to use and develop your language.


To apply for this position, please send your CV to Human Resources Office
Only the approved candidates will be contacted.
All applications will be treated in confidence.


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