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17.12.2018, Ref.#: GCSR-V
★★★★★ German Customer Support Representative, C3i Europe
Месторабота Варна; Постоянна работа; Пълно работно време; Подходяща и за кандидати с малък или без опит; Езици: Английски, Немски
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German Customer Support Representative

THE EXPERIENCE MATTERS

C3i Solutions is a business process outsourcer specializing in global, high-touch consumer, patient and end user engagement. Our network of global contact centers provides unparalleled, 24/7, multi-lingual support to customers in over 175 countries. Since we had opened an office in Sofia in 2005, we are constantly attracting talented people and help them develop their potential.

To ensure the expansion of our Operations Center in Varna, Bulgaria we are now looking to recruit a German speaking CUSTOMER SUPPORT REPRESENTATIVE.

The CUSTOMER SUPPORT REPRESENTATIVE is a direct link between the company and the customers located around the globe, looking for service. The function of the position is to help customers by providing information and guidance over the phone and via email.

Main responsibilities:

  • Provide comprehensive support to pharmaceutical companies and life-science organizations personnel (doctors, nurses, patients, sales force, etc.) in German and English.
  • Adhere to high company standards for quality, accuracy, thoroughness, timeliness and consistency in customer care.

Job requirements:

  • Bachelor’s degree is a must (a degree in the Life sciences is a plus)
  • Fluency in both German and English
  • Excellent interpersonal and communications skills
  • Willingness to learn and obtain new skills and competencies
  • Availability to work on shifts
  • Ethics, Team work and Positive attitude
  • Knowledge of MS Office, Windows and Internet applications

What we offer

Competitive salary and performance bonuses

Opportunity for career progression

Young and vibrant team environment

Social benefits package

Professional on-boarding and on-going trainings

Are you willing to build up your career with us? - We’ll be happy to receive your resume in English!

*Your personal data is secure with us.
** Only candidates selected for interview will be contacted.

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