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22.11.2018, Ref.#: 1032429
★★★★★ Technical Consultant Intern with English/Russian/German, Hewlett-Packard Global Delivery Bulgaria Center EOOD
Месторабота София; Стаж; Непълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Езици: Английски, Немски
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Technical Consultant Intern with English/Russian/German
Hewlett Packard Enterprise (HPE) is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

We’re solving the world’s most complex challenges, and our people are at the forefront of progress. Working at HPE, you’ll have the resources to develop your talent and creativity.
Are you ready to unleash your potential?

Hewlett Packard Enterprise works to streamline innovation and simplify IT with superior solutions. By combining Enterprise Server, Storage and Datacenter Networking into one division Hybrid Information Technology (Hybrid IT), we gain a strategic advantage in our focus on “Converged Infrastructure”. The Hybrid IT supports our customers with the transformation of their technology.

We are there for our customers – come join us.


The primary responsibility of the HPE Storage and Server Technologies Intern with English and German/Russian is to analyze and manage storage and server hardware customer cases to an effective resolution. The work is predominantly in the areas of hardware platforms, operating systems, subsystems and products operating on these systems. The Intern will have the opportunity to deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan. Based on these observations the Intern will assist the manager with qualification process improvement suggestions and/or reports.

Job specifics/responsibilities:

- Analyze and troubleshoot to solve storage and server hardware/software problems of a customer according to company KPIs for the business.
- Observe, analyze and propose qualification process improvements to team manager

Personal skills and qualities:

- Analytical troubleshooting and problem-solving skills
- Time management skills and working with strict deadlines
- Team worker
- Good oral and written communication skills


Preferred technical skills:

- Technical interest
- Customers (Internal/External) Service Request Handling
- Advanced Business Process Knowledge MS Office

Requirements:

- Student still enrolled in the University pursuing Bachelor/Master degree - 2nd, 3rd, 4th year of studies
- No relevant previous experience required
- Fluent in English and German/Russian language
- Technical background

We offer a challenging role including:


- 6 - 12 months temporary contract on 20/30/40 working hours weekly and flexible schedule
- Continuous learning and technical training opportunities
- Great opportunity for professional development in the IT field
- Competitive remuneration package
- Medical insurance
- 4 days additional paid leave (total:24 days)
- Food vouchers
- Life insurance
- HPE badge program including various discounts for products and services
- Work-life balance program including free legal, financial and psychological consultation

Thanks for taking the time to review our job, if you think it is a match to your experience and interests, please apply today— we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them.
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