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11.10.2018
★★★★★ Tier 1 Customer Service Representative with Italian and English, Съдърланд Глобъл Сървисиз България ЕООД  Вижте визитка на компанията
Месторабота Варна; Постоянна работа; Пълно работно време; Подходяща и за кандидати с малък или без опит; Езици: Английски, Италиански
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Tier 1 Customer Service Representative with Italian and English
Currently we are recruiting for one of our new projects in Varna. The primary purpose of a Tier 1 Customer Service Representative is to provide first class customer service by responding to inbound emails and phone calls from end customers. This will include queries on pre-sales, downloading products, physical delivery and returns, billing inquiries, etc.

Monday-Friday shifts / Weekends free
No night shifts
Flexible working hours


Requirements:
  • Very good communication skills in Portuguese: written, verbal, and listening.
  • English (B1 level) – needed for the training.
  • Experience in a customer service environment is a plus.
  • Demonstrate a passion for excellence with respect to treating and caring for customers.
  • Have a pleasant, patient and friendly attitude.
  • Strong problem-solving skills and ability to interpret and communicate data.
  • Be able to troubleshoot basic issues related to technology.
  • Very familiar with computer operation systems, (incl. Microsoft suite)
We offer:
  • Attractive salary + extra bonuses
  • Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
  • Rewards and recognition programs
  • Trainings following the leading global standards for highest quality of Customer Service and Technical Support
  • Structured working environment
  • Career opportunities
  • Great office location
  • Team Building activities
  • 21 days annual paid leave
  • Referral program bonuses

If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English).

The information provided by you is personal and will be protected.

Only the shortlisted candidates will be contacted.
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Съдърланд Глобъл Сървисиз България ЕООД  Известие за нови обяви
(Фирма/Организация директно търсеща служители.)
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