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10.08.2018, Ref.#: DECUST
★★★★★ Customer Support Representative with German, Modis Bulgaria EOOD
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Езици: Немски
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Customer Support Representative with German
Modis is an international company, part of the Adecco Group family, which provides IT outsourcing services and solutions to customers from all over the world. 

With more than 13 years of experience on the local market, in Modis Bulgaria, we effectively deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support and BPO Solutions to customers from around the globe. 


Requirements:

  • Fluency in German and English language;
  • Customer handling skills and ability to analyze problems;
  • Good computer literacy and keyboard skills;
  • Desire and passion to work in a multinational team.

Responsibilities:

  • Consult, help and handle German-speaking customers by phone and e-mail;
  • Analyze clients' problems and provide a relevant solution within an agreed time frame;
  • Timely escalate complex cases towards other teams, when needed;
  • Protect confidential and sensitive information and materials;
  • Collaborate positively with other team members to provide high-quality support.

Our offer:

  • Opportunity to join one of the most stable multinational companies;
  • Excellent remuneration package, based on personal achievements and benefits package;
  • Corporate training within the company;
  • Opportunity to work and advance professionally within a team of highly motivated professionals in a friendly, fun and dynamic work–environment;
  • Flexible working time;
  • Fast career growth related to individual interests.

If you find our proposal interesting and you meet the above requirements, please send your CV in English.

Only short-listed candidates will be contacted.


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