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17.05.2018, Ref.#: TCA - EN
★★★★★ Tourism Client Advisor with English, Sixty K Plc - International Contacts Centres  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Езици: Английски
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Tourism Client Advisor with English

60K is the largest independent outsourcer on the Balkans. Our company is a true story of how dreams come true and proves that as long as people work together as a team and put their best efforts nothing is unachievable.
Due to our business and operational expansion, we are looking for talented professionals and enthusiasts who are eager to become the face of our international clients and present their global brands.


Tourism Client Advisor with English


Your Role:

What will you do? You will be working for a leading travel agency and will be required to provide top quality customer service via telephone and/ or e-mail. You will receive excellent training in the field of customer satisfaction, mastering the best techniques and improving your soft skills in order to meet our clients’ expectations. Your day-to-day tasks will comply with the project’s dynamic environment and will be focused on understanding the end customer’s needs and solving different issues related to our client’s services.


Your responsibilities:

• To provide excellent support and customer care services to the end users of our Client;
• To be able to react on customers’ requests promptly and in a professional manner;
• To operate correctly with our Client’s internal software programs and applications;
• To be able to meet 60K requirements concerning high quality services provision.


Our requirements:

• Fluency in English – both written and spoken;
• Excellent communication and interpersonal skills;
• Excellent computer literacy;
• Strong orientation to achieving team’s goals and targets set;
• Willingness to learn and develop;
• Team player open to share knowledge and to support your colleagues;
• Professional attitude and orientation to details.


Advantages:

• Practical knowledge in typical phrases and language constructions;
• Knowledge in any other language besides the mentioned above;
• Previous experience in servicing clients – not necessarily in the Call Center industry.


You are welcome to join our team of professionals!

In return you will get:

• Competitive remuneration;
• Bonus scheme for results;
• Additional health insurance;
• Free company transportation;
• Food vouchers;
• Complimentary access to sports facilities;
• Corporate beauty salon in the office building;
• Flexible working time;
• Constant and extensive training programs.



Challenged by this career opportunity?

We will expect your CV in English and please do not forget to specify the reference number of the position you are applying for. All applications will be treated in strict confidentiality.

Disclaimer: Only short-listed candidates will be contacted.


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