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07.03.2018, Ref.#: IB Specialist
★★★★★ IB Advisory Specialist (Maternity Cover), VMware Bulgaria
Месторабота София; Постоянна работа; Пълно работно време
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IB Advisory Specialist (Maternity Cover)
VMware is a global leader in cloud infrastructure and business mobility. Built on VMware's industry-leading virtualization technology, our solutions deliver a new model of IT that is fluid, instant and more secure. Customers can innovate faster by rapidly developing, automatically delivering and more safely consuming any application.

With 2015 revenues of $6.6 billion, VMware has more than 500,000 customers, more than 75,000 partners, and 19,000+ employees in 120+ locations around the world. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Do you dare to do the stuff you've always dreamed about?

At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community.

Role and Responsibilities:

The IB Advisory Specialist is responsible for deliverables on IB Services quoting process, primarily responsible to drive faster deal closures by providing Advisory support for the sales organization. Should have deep knowledge of the Service Contracts, Install Base and Quote to cash end-to-end processes. He / She will be working closely with the IB Services stakeholders to address issues, identify areas of improvement, and drive change. He/she will ensure that business needs are being prioritized and SLAs are met
- Collaborates and engages closely and focused on day to day operations, future vision and E2E deal management support
- Builds and manages relationships with immediate business stakeholders/internal customers of our operations
- Works closely with the rest of the global team members supporting the IB Advisory processes to look at best practices, operational excellence, and standardization.
- Should have an excellent understanding of the process and comes up with process efficiency ideas and solutions to the problems

- 5+ years of industry experience within an operational environment
- Demonstrates self-directed and proactive approach to tackling problems and leveraging resources
- Experience with task prioritization, Workload and escalation management
- Experience with stakeholder management
- Working across global teams and understanding of cross culture is preferred
- Should have exhibited accountability, ownership and decision making capabilities
- Strong database and MS – office skills. Ability to learn systems quickly with little or no guidance
- Exceptional communication skills, organizational abilities, and proven attention to detail
- Demonstrated ability to work effectively with cross-departmental teams
- Strong work ethic and sense of responsibility
- Willingness to work flexible hours and remote working
- Language specific skills: German
- Strong Listening & interpretation skills
- Problem solving skills & working with processes not well defined.
- Details oriented & Data analysis
- Ability to multi task with business priorities
- Ability to articulate & clarity in thoughts
- Positive attitude & good team player

Educational Requirement:
- Bachelors degree is a must

Preferred Skills:
- Experience with Oracle 11i/SAP, Order processing, service contract renewals processing, distribution, and invoice process. Entitlement BI exposure

VMware offers:
- Attractive compensation package - competitive salary, flexible bonus scheme, company sponsored mobile phone plan and additional long term incentives
- Individual career path - management and technical career growth, enhanced by learning and development program, regular performance assessment, teams of world-wide IT professionals
- Healthy work environment - company sponsored medical program, food and beverage program, sport activities, open communication
- Work-life balance – 25 days paid vacation, team buildings and celebrations

This position will be a temporary replacement for maternity leave.

As part of the VMware global standards for integrity you will be required to go through a pre-employment screening process before you join.

All job applications will be treated with strict confidentiality.

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