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14.02.2018
★★★★★ Customer Support Representatives via Phone, ПАРАГОН СЪРВИСИС ЕООД
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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Customer Support Representatives via Phone
Looking to start your IT career? 

Paragon Internet Group
is one of Europe’s fastest growing hosting companies. We have been growing amazingly fast in Bulgaria the last 4 years expanding from 4 people to 140+ and counting. We offer amazing support to our customers: migrating websites and proactively contacting new clients to make sure they are settled. Paragon has an all new and amazing office in the Capital Fort building (next to Inter Expo Center on Tsarigradsko) where we currently handle technical support, website migrations, accounting and our welcoming service. The rest of the company is based just outside London, UK.

With the recent acquisiton from GoDaddy, we are able to provide amazing career oportunities! 

Our support team is separated into 4 levels, from entry level support to custom complex cloud-hosting solutions. 

We don’t require you to have hosting experience (though hosting experience is beneficial), but familiarity with internet technology is important; linux knowledge would be desirable as would knowledge on how domains and DNS zones work, well known CMS (Wordpress, Joomla, Magento), etc. If not already known, you will be expected to pick up fundamental concepts quickly so that you can assist customers. We will train you but we expect effort, commitment and integrity from all of our staff. We are entirely a meritocracy, so we offer excellent progression opportunities if you show yourself capable.

The following criteria are a must:
  • Fluent English written and spoken
  • Know what web hosting is
  • Understanding of how sites work
  • Be able to work in an awesome team
  • Positive thinking
  • Ready to learn amazing things
  • Willing to take it to the next level
  • Love what you do


We Offer:

  • Full time training where we will take you through everything you need to know in order to become successful. 
  • Flexible, 8 hour shifts 24/7.
  • Competitive Salaries
  • Career Progression
  • Fun Nights
  • Taxi Vouchers
  • Gym Membership (Multisport Cards)
  • Amazing Office Atmosphere
  • Vending Machine (full of protein bars!)


If you want ot become a member of our amazing team send us your CV in English along with your salary expectations! This job offer is for a full time position, permanent contract with the company Paragon Services EooD.

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