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Вход и регистрация Фирми | Потребители
12.02.2018
Customer Support Representative, Проспекто груп АД
Месторабота София; Постоянна работа; Пълно работно време
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Customer Support Representative
We are Prospecto Group! You know us from Nova Broadcasting Group`s big family. Prospecto Group is a team of analytical geniuses, technical pioneers and creativity dreamers. Every day we defend people`s mailboxes by enabling consumers to discover great deals nearby through our innovative technology platform for digital leaflets.
Our core values are Passion, Dedication, Ambition and Fun. We are actively looking for team players who share our company culture and work in synergy with their colleagues.

Due to our rapid growth, we are looking for Customer Support Representative, it will be an exciting full time position.

Responsibilities:

- Building and maintaining strong Client Relationships that boost Client Success;
- Proactive approach to Client management;
- Planning, creating and implementing effective communications strategies
- Delivering promises on time, on budget and to a standard of service that exceeds your Clients’ expectations;
- Retaining Client portfolio to target;
- Expanding the current portfolio
- Anticipating and handling Client enquiries efficiently;
- Managing positive relationships internally and externally;
- Ensuring customer database is accurate and up to date;

Technical knowledge and skills

- Data management skills including computer literacy;
- Presentation skills;
- Superb attention to detail;
- The ability to react and respond quickly and effectively;
- Experience using CRM is an advantage;
- Numerate and able to understand a financial argument;
- Practical, level headed and ability to prioritise;

The offer

- Career development and opportunity to be an active part of the company's development
- A competitive salary and participation in the achieved financial results
- Work in a friendly and hardworking team of young professionals

The perfect candidate has a Proven successful client-facing experience and client relationship management.

For the company is important to build a team of motivated professionals. This is why our procedure for selecting the right candidate goes through an interview, tasks solving and a full demo day in office environment with all colleagues.

If you're ready for a new challenge - apply now through Jobs.bg platform sending your CV.
Please note that we will contact only short-listed candidates.

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