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09.02.2018, Ref.#: TSE
★★★★★ Technical Service Support Representative with German/ French / Spanish / Italian / Dutch / Portugues, МЕНПАУЪР БЪЛГАРИЯ ООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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Technical Service Support Representative with German/ French / Spanish / Italian / Dutch / Portugues
Manpower Bulgaria is currently looking for its client - a multinational BPO company, qualified and motivated candidate for the position of: Technical Service Support Representative

Position Purpose: Technical Service Support Representative will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs.  Associates will provide callers with thorough service that builds relationships, resolves issues and increases overall trust and satisfaction in client’s products and services.

Our client is among worldwide well-known brands in a tech field. Over the past 10 years the company have developed best practices in the BPO industry among the following sections:

1. Development and advancement opportunities from front line to professional service roles
2. A dynamic work environment that encourages and rewards innovation and creativity
3. Modern, award winning facilities
4. Competitive benefits


Responsibilities:

  • Supporting end-users with technical guidance
  • Responsible for identifying gaps in support responses
  • Responsible for the Customer support responses
  • Maintain focus on data integrity and producing work of the highest quality
  • Provide timely solutions
  • Identify and promote continuous improvement opportunities

 We are looking for someone who is:

  • Fluent level of ( title languages), both written and verbal is a must
  • Very good level of English, both written and verbal is a must
  • Holder of University degree or High School diploma as a minimum level of education
  • Having excellent communication, presentation skills and ideally have gained practical experience within a call center environment.
  • Time management and organizational skills
  • Very good knowledge of MS Office applications
If you recognize yourself in this position our Recruitment Consultant would love to speak with you!

To get more details and information about this career development opportunity, please apply for this position. Confidentiality is guaranteed!

Thank you!

Manpower Bulgaria has License No. 2033 / 20.04.2016 г. for providing human resources services.
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