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07.02.2018
★★★★★ Implementation Engineer, Interoute Communications Ltd  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Interoute is the owner-operator of a global cloud services platform and one of Europe's largest networks which encompasses 15 data centres, 17 virtual data centres and 33 colocation centres, with connections to 195 additional third-party data centres across Europe.

Our full-service Unified ICT strategy provides solutions for enterprises seeking connectivity and a scalable, secure advanced platform on which they can build their voice, video, computing and data services, as well as service providers in need of high capacity international data transit and infrastructure. Interoute is engineered for the ambitious!
So if you are looking for a new challenge, come and join the team that helps support today’s digital economy.


Our latest awards:

  • Named a Leader in Gartner’s Magic Quadrant 2017 for Managed Hybrid Cloud Hosting, Europe for 4th consecutive year
  • Won Cloud Integration Product of the Year and Best Software-Defined Product at Cloud Excellence Awards, 2017
  • Awarded for Best Cloud Innovation, Best Marketing Campaign and Best Pan-European Wholesale Carrier in Capacity Global Carrier Awards, 2017

Implementation Engineer

THE TEAM:

Hosting Implementation team is responsible for the logical provisioning of customer Virtual Hosting, “Storage as a Service” and Application monitoring on a pan-European footprint. The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality Hosting services to external and internal customers.

MAIN DUTIES:

  • Implementation of managed customer’s Virtual Hosting services, Storage as a Service
  • Technical validation of incoming orders related to customer Hosting services and Storage as a Service, Assist in low level design for customer solutions
  • Conduct planned activities, migrations and changes in live customer solutions.
  • Works closely with Service Delivery, Sales Engineering, Project Management and In-Country Datacentre Engineering teams for tasks related to Hosting services design, implementation, test and turn up
  • Pro-active diagnoses and fix of technical issues arising during implementation of, and changes to, complex Hosting solutions
  • Pro-active escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality
  • Review and update department’s technical documentation so it adequately reflects the company standards, released technologies and best practices
  • Applies ITIL methodology to the role and follows best practice standards and processes
  • Assists in the Continuous Process Improvement (CPI) program as needed


MAIN REQUIREMENTS:

  • Good technical knowledge and understanding of best practice standards and the practical implementation of processes to ensure repeatable quality work.
  • Two years of experience - deploying, configuring and managing Windows and/or Linux virtual and physical servers in medium to large scale companies.
  • Experience with VMware (VCP is advantage)
  • Excellent troubleshooting skills
  • Excellent understanding of IP networking basics
  • Good awareness of Hosting components (OS, Storage, Firewalls, Server Hardware, Backup, Monitoring systems etc.) and how they work together to create a solution
  • Good knowledge of telecom and Hosting industry and standards
  • Excellent English language is a must, other European languages - an advantage
  • Certification in ITIL to Foundation will be considered as advantage


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