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02.02.2018, Ref.#: PCG-Partner Connectivity Group
★★★★★ EMEA PCG Specialist, Инграм Микро ЕсЕсСи ЕМЕА ЕООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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EMEA PCG Specialist
The Promise of Technology Starts with Our People

It is truly all about the people at Ingram Micro. We work as one team in delivering outstanding value for our vendor and customer partners. But that promise would go unfulfilled without our people and their unique contribution.
Ingram Micro attracts and hires exceptional people who are creative, innovative, flexible, bright, adaptable and team oriented. We enjoy a working environment where all are encouraged to contribute new ideas. All of this is what makes us one of the best choices, whether you're launching or growing your career.

At Ingram Micro, you will build your capabilities to new heights that will be rewarding personally and professionally.

We are now recruiting for Support Specialist - Partner Connectivity Group (PCG).

Main Responsibilities:
• Management of support mailbox
• Point of contact for European Partners
• Technical / Business translation
• Local / Global escalation
• Ensure information / support requests are complete
• Management of outage / scheduled maintenance notifications
• 1st line support – answer ‘simple’ questions.
• Single point of contact for issues touching multiple support teams

Key requirements:
• Completed Education – bachelor
• High interest and knowledge in technical solution in Partner connectivity (EDI/XML/FTP/ Web)
• IT literacy
• 1 year relevant experience in working with EDI / XML / FTP
• MS Office suite of products
• Excellent English - written and oral (certificate available)

We offer:
* Excellent working conditions and social benefits
* Stability
* Opportunity for a career start in an international company

Do not hesitate to apply with your CV because this could be an awesome career opportunity for you!
Applications will be processed in strict confidentiality. Only shortlisted candidates will be contacted.
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