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12.01.2018, Ref.#: ASM
★★★★★ Account Specialist with Mandarin and English Language, Modis Bulgaria / Adecco Bulgaria Ltd
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за кандидати с малък или без опит
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Account Specialist with Mandarin and English Language
Modis IT Outsourcing is an international services company part of the Adecco Group family. Together with our parent company, we deliver IT outsourcing services from over 60 countries and territories around the world.

In Modis Bulgaria, we effectively deliver IT-enabled business process, application services and infrastructure solutions for business outcomes. Our goal is to enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property.

For one of our clients - a rapidly growing, technology and managed service company, we are looking for articulate, service oriented, passionate candidates to join our team on the position of:

Account Specialist with Mandarin and English Language.

Your responsibilities:
  • Providing day to day operational service desk support which includes receiving inbound calls, as well as providing web support via live chats, email and portal activities;
  • Processing service orders, answering how-to questions, troubleshooting;
  • Analyzing monthly billing and program reports;
  • General account maintenance;
  • Managing customer relationships with corporate partners;
  • Communicate and collaborate effectively.
Your profile:
  • Excellent level of Mandarin language;
  • Excellent level of English language;
  • Excellent customer service, telephone, oral and written skills;
  • 1 – 2 years experience working in a fast-paced customer service driven environment will be an advantage;
  • Relevant experience as per the above duties is considered as strong advantage;
  • Customer orientated, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution;
  • Strong attention to detail;
  • Capable of being self- managed;
  • Proven role model and team player.
Our Offer:
  • Chance to join a corporate and professional environment at a multinational company;
  • Competitive remuneration package including performance-based bonus;
  • Food vouchers;
  • Enrolment in additional medical plan;
  • Nice office location;
  • Flexible working hours.
If you find this position attractive, please apply for the position via sending your CV in English!

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.
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Modis Bulgaria / Adecco Bulgaria Ltd  Известие за нови обяви
(Агенция за Подбор на Персонал c изцяло безплатнa услугa към кандидатите.)
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