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29.12.2017, Ref.#: r_SM_LCT
★★★ Live Chat Technical Support with Vietnamese or Czech or Danish or Polish or German, Астреа Рикрутмънт ЕООД
Месторабота София; Постоянна работа; Пълно работно време; Езици: Датски, Немски, Полски, Чешки
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Live Chat Technical Support with Vietnamese or Czech or Danish or Polish or German
Astrea Human Resources was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients - one of the world BPO leaders- we are looking for -Technical support Specialist.

Essential Duties and Responsibilities:
* Delivering the best professional technical support;
* Manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues;
* Develop a relationship with the customer via live chat in order to ensure improved collaboration and satisfaction in support;
* Ensure that all customers are satisfied with the effectiveness and efficiency of the support they receive.

Requirements:
* Fluent in one of the following languages: Vietnamese or Czech or Danish or Polish or German;
* English language - at least B1 level;
* Experience in customer/technical service is advantage.

Our client’s offer:
* Excellent working conditions in an international company;
* Attractive remuneration package;
* Excellent Team player.

Our client offers:
* Excellent salary;
* Full-time assignment;
* Flexible working hours;
* Professional growth;
* International working environment.

Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)
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