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14.11.2017
★★★★★ Supplier Support with English and Spanish, Си Екс Джи ООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти
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we grow and get better together!

Are you looking for a diverse role?
Do you thrive on recognition, incentives and friendly competition?
Can you work well independently and as part of a team?
If so keep reading .....

We are committed to providing an exemplary service and believe outsourcing is driven by quality, not cost. We know one size doesn't fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

Now, as we are expanding our team, we are looking for motivated and enthusiastic team players.Currently searching for Technical (Supplier) Support representatives with Spanish and English.

The primary function of the Supplier Support Representatives is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects, so that we can develop a genuinely customized solution for every customer.

YOUR PROFILE:

Essential

  • Excellency in English (both written and verbal);
  • Excellency in Spanish (both written and verbal);
  • Customer service orientation;
  • Excellent communication skills;
  • Good telephone manner;
  • General understanding of Internet services such as email, FTP, etc.;
  • Comfortable with using MS Office Applications suite;
  • Fast learning person with analytical and problem-solving skills.

Desirable:

  • Knowledge of invoicing/accounting packages;
  • Data transfer protocols.
MAIN RESPONSIBILITIES:
  • Record support requests, prioritizing and escalating as required;
  • To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
  • Managing outstanding issues and keeping clients informed;
  • Assisting the implementation of a Support Knowledge Base and similar process improvements.

Experience:

  • Some experience in technical support center or in service industry in general will be advantageous;
  • Previous work experience in an international environment will also be considered as an advantage.
THE COMPANY OFFERS:
  • Opportunity to practice and further improve your foreign language skills;
  • Competitive salary;
  • Stimulating bonuses;
  • Real career opportunity;
  • Professional training in an international atmosphere;
  • Young and enthusiastic team.

If you feel comfortable with the above mentioned requirements and want to become part of our team, we would really like to speak to you. So in order to apply for the position of a Technical Support Representative fluent in English and Spanish, please send us your CV in English.

All documents will be treated in strict confidentiality.

Only short-listed candidates will be contacted.


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