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06.10.2017
★★★★★ CUSTOMER SUPPORT REPRESENTATIVE, LA DIET LTD
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Заплата от 1000 до 1200 BGN (Бруто); Езици: Английски
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CUSTOMER SUPPORT REPRESENTATIVE

Lazar Angelov is the World’s most popular fitness model with more than 13 Million followers on Facebook and more than 5 Million followers on Instagram.


Our main markets are USA, Australia, New Zealand, Canada, United Arab Emirates, India, South Africa, Puerto Rico, Japan, and many more! Our mission is to provide products and quality services to clients all over the world.

If you want to be a part of one of a few Bulgarian companies that develop and sell Digital Products World Wide, and think:

  • You are positive and high motivated
  • You are really good in your job
  • You want to be part of a fast growing company

We will be happy to have you on board!


Responsibilities

  • Provide operational support in the Resolution Center of PayPal
  • Handle and Investigate chargebacks, refunds and other inquiries of the customers
  • Communicate with customers via PayPal Resolution center or via email
  • Manage customers’ refunds and requests promptly, and in a professional manner
  • To operate correctly with our internal software programs and tools
  • To be able to meet our requirements concerning high quality services
  • Maintains customer records by updating their information
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Generate different reports and analysis
  • Keeping accurate records of discussions or correspondence with customers


Requirements

  • Fluent in English - both Verbal and Written
  • Excellent communication skills. Must be able to articulate details to customers in a professional and calm manner
  • Must display strong attention to detail & organizational skill
  • Proactive attitude, combined with excellent communication and soft skills;
  • Great team player with a can-do attitude, passionate, committed with a high level of initiative;
  • Excellent computer skills
  • Passion about Fitness industry count as a benefit;
  • Previous working experience with PayPal or similar payment providers 

We offer you the chance to join one of a few Bulgarian companies that develop and sell Digital Products World Wide.

If you meet our requirements and want to be part of our team, please send your application including CV in En. 

Only short-listed candidates will be contacted.

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