EN
Вход и регистрация Фирми | Потребители
КариераКурсове
19.10.2017
★★★★★ IT Service Desk Specialist with both French and English, Съдърланд Глобъл Сървисиз България ЕООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Езици: Английски, Френски
Добави в Моите Обяви   Известие за нови обяви   Принтирай   Проблем с обявата
IT Service Desk Specialist with both French and English
As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.

In 2008 we opened our first office in Sofia which now employs more than 1700 people – all young, talented and motivated individuals who color the atmosphere with more than 16 European languages. Their main qualifications are within the customer and technical support proven to be on world class level. Currently Sutherland has 4 offices in Bulgaria – 2 in Sofia, 1 in Burgas and the newest site in Varna.

Description of the Role

Our client is an international financial company which offers products and solutions in insurance and asset management.

As an IT Service Desk Specialist you will be providing user access by creating new user accounts, modifying existing accounts and providing appropriate access.


Responsibilities:
  • Perform account administrative functions to set up system and in-house application accounts and apply appropriate security access 
  • Take ownership of the assigned incidents – investigate, troubleshoot and update the incidents
  • Maintains the highest degree of customer service
  • Ensure compliance with corporate policies and standards 
  • Work close with the IT management to complete periodic reviews of user access and segregation of duties for the IT organization

Requirements:
  • Experience working within an IT environment with any ticketing tools
  • Good knowledge of Microsoft Active Directory 

  • Excellent command of both French and English languages
  • Analytical, systematic approach to problem recognition and resolution 
  • Good level of experience with computer based systems
  • Ability to work independently and as part of a team 

Life at Sutherland:

  • We offer competitive salary
  • Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
  • Rewards and recognition programs
  • Trainings following the leading global standards for highest quality of Customer Service and Technical Support
  • Structured working environment
  • Career opportunities
  • Great office location
  • Team Building activities
 

If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English).

The information provided by you is personal and will be protected.

Only the shortlisted candidates will be contacted.
Кандидатствай по тази обява
Съдърланд Глобъл Сървисиз България ЕООД  Известие за нови обяви
(Фирма/Организация директно търсеща служители.)
Повече за Съдърланд Глобъл Сървисиз България ЕООД
Всички обяви на Съдърланд Глобъл Сървисиз България ЕООД
  Контакти | Цени | Въпроси и отговори - потребители | Въпроси и отговори - фирми | Условия | Лични данни | Cookies 
©2002-2017 Jobs.bg. Всички права запазени. Jobs.bg е регистрирана търговска марка.
The Network JOBS.BG - Business Superbrand 2015-2016, Superbrand 2012-2013, Superbrand 2009-2010, Business Superbrand 2007-2008