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17.07.2017, Ref.#: CSA
★★★★★ Customer Support Agents with French/ Italian/ German, Processflows (UK) Limited - BRANCH BULGARIA
Месторабота София; Постоянна работа; Пълно работно време
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Customer Support Agents with French/ Italian/ German
ProcessFlows (UK) Ltd – Branch Bulgaria is a rapidly expanding British Company with offices in Sofia. We specialise in providing I.T. based solutions to a wide variety of Industries, Business’s and Local Council Departments, based in the UK, France, Germany, Spain, Italy, Belgium, USA.

We are now looking to recruit new members to join our Sofia office as:

Customer Support Agents with French or Italian or German

The successful candidates should be fluent or excellent in French, Italian or German in order to provide first line of support to our customers over the phone, chat and e-mail.
Fluency in English is a plus.
Previous customer support experience is required.
Available to start immediately is essential.

Tasks:
- Receive and handle requests for customer support via chat, phone and e-mail
- Maintain detailed records and advise customers of query progress
- Escalate issues where required

Applicant profile:
- Fluent or excellent in French, Italian or German (verbal & written)
- Previous experience with customers is a plus
- PC skills (MS Office, Outlook, Windows 7, 8, 10)

What we offer:
- Good remuneration package with additional health coverage
- Soft skills training in accordance with your personality type
- Work in a multinational team of professionals across industries such as IT, Sales & Marketing and Customer Care

To apply, please send your CV to us by clicking the button below.

Please note that only successful candidates will be contacted.
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