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19.06.2017, Ref.#: SED
★★★★★ Sales Executive with Dutch, Инграм Микро ЕсЕсСи ЕМЕА ЕООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за кандидати с малък или без опит
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Sales Executive with Dutch
It is truly all about the people at Ingram Micro. We work as one team in delivering outstanding value for our vendor and customer partners. But that promise would go unfulfilled without our people and their unique contribution.
Ingram Micro attracts and hires exceptional people who are creative, innovative, flexible, bright, adaptable and team oriented. We enjoy a working environment where all are encouraged to contribute new ideas. All of this is what makes us one of the best choices, whether you're launching or growing your career.

At Ingram Micro, you will build your capabilities to new heights that will be rewarding personally and professionally.

If you are interested in:
• Pro-active calls with B2B customers from the IT industry
• Maintaining accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the business
• Managing areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.
• Answering customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.
• Raising awareness regarding trends in customer defection and work cross-functionally to resolve issues related to potential dissatisfaction
• Ensuring customer queries are dealt with promptly and escalated appropriately where necessary
•Performing e-mail or outbound calls to existing or prospective customers on basic company initiatives such as: customer follow ups, sales or vendor leads and potential orders
• Probes for add on/solution selling opportunities during customer engagement conversations.
• Recognizing and routing proactive sales opportunities to management when applicable and/or enters opportunity details into available tools required by the business.
• Completing outbound calls to customer base and/or e-mail communications to existing or prospective customers on company initiatives such as: standard out-call campaigns, event recruitment, or vendor leads.

If you have gained:
• Commercial knowledge and/or equivalent work experience;
• 1+ years of customer facing experience
• Strong knowledge in Dutch and English; both written and verbal at B2/C1 level
• Advanced professional, effective telephone techniques and customer care
• Understanding of IT/distribution industry is an advantage
• Previous knowledge of working through the Sales Cycle in a similar organization is strongly recommended
• Moderate computer and MS Office knowledge
• Knowledge of key functionalities of ERP systems is an asset
• Excellent written, verbal, interpersonal, presentation and negotiation skills
• Strong organizational skills and problem solving agility also required
• A customer driven approach and good customer management skills
• Effective time management skills
• Multi-task and respond to rapid change
• Perform duties with accuracy and with a strong degree of urgency
• Ability to communicate with several levels of associates internally and externally in an accurate and professional manner

We offer:
* Excellent working conditions and social benefits;
* Stability
* Opportunity for a career path in an international company

Do not hesitate to apply with your CV because this could be an awesome career opportunity for you!
Applications will be processed in strict confidentiality. Only shortlisted candidates will be contacted.
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