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Take your career to new heights with Interoute

Central Sales Administrator

Interoute is an international ICT provider and the owner operator of an award winning global cloud services platform. Interoute provides Connectivity, Communications and Computing services to international enterprises, service providers, mobile operators, and global internet businesses. The Interoute team supports customers from our offices across the world. Whether it's hosting ecommerce websites, managing critical customer applications in our 12 data centres, or connecting business across our 70,000 kilometres fibre network we have it covered. So if you are looking for a new challenge, come and join the team that helps support today’s digital economy.


Our latest awards:

  • Recognized as a leader in the Gartner Magic Quadrant for Managed Hybrid Cloud Hosting, Europe 2016
  • Named Best Cloud Service Provider at the UK Cloud Awards 2016

Team description & Purpose of Role:

This role reports to Manager, Central Sales Sofia and fits under the Central Enterprise Sales Team, who are based in Prague, Berlin and Sofia. The team is strongly multi-national and made up of 3 principle activities — remote Account Management, Sales Engineering & Sales Administration Support.


Job Responsibilities:

This role provides three distinct functions:

  1. Own as part of the team role all sub 1k MRC customers
  2. Provide administration and reporting functions to the Central Accounts Team
  3. Provide administrative functions to regional sales administration heads on large or complex bids

  • Own as part of a team function all sub 1k EUR MRC customers:
    • Respond to account queries, including upgrades, changes, ceases, billing issues and any other account activities
    • Provide timely response on all queries and actions ensuring the customer is kept informed, updated and promptly responded to
    • Own the request to order process for all of these accounts, including creating pricing, quotes, purchase orders and ensuring these services are passed to the delivery/cease teams
  • Support the CES Account Managers:
    • Taking responsibility and control over sales admin activities and hence releasing the AM's from admin workload
    • Process Credit Checks, Credit Notes, Cease Requests etc on behalf of AM or upon request
    • Provide Siebel data entry support where needed
    • Liaise with other departments and ensure sales dependencies and actions are progressing/completed on time (SOPS, Products, Pricing, Sales Engineering)
    • Responsible for IONE Trial activation and correct tracking of IONE related data in Siebel
  • Outsourced admin function from the regions
    • Input large OLO quotes into ONQT
    • Pull data from Siebel for large renewal/account changes
    • Own the simple complete moves/adds/changes process

Experience Required:

  • At least 1 year of previous experience in a sales support or complex administration function
  • Strong computer skills and good levels of competence in main Microsoft Office packages such as Word and Excel, PowerPoint desirable
  • Strong customer focus
  • Ability to work accurately and meet deadlines
  • Attention to detail and accuracy while being able to maintain higher workload
  • Professional and articulate
  • Effective communicator able to liaise with confidence with both the internal and external parties

We Offer:

If you are willing to take your career to new heights, to improve your expertise and unfold your potential, join our team where you will have:

  • Opportunity for professional development in a truly international, fast-growing and innovative company
  • Challenging and exciting work with the latest cutting-edge technologies
  • Exposure to business best practices where knowledge sharing and professional enrichment are part of your everyday work-life
  • Great working atmosphere within a team of successful, talented and motivated professionals
  • Competitive remuneration package

 
Кандидатствай по тази обява
 
Организация:
Interoute Communications Ltd
(Фирма/Организация директно търсеща служители.)
  Повече за Interoute Communications Ltd
  Всички обяви на Interoute Communications Ltd
Дата: 17.01.2017 15:57
Месторабота: София
Категория:
  • ИТ - Административни дейности и продажби,
  • Административни и офис дейности,
  • Телекомуникации - административни дейности и продажби
Вид работа: Постоянна работа
Ниво: Експерти/Специалисти
Вид заетост: Пълно работно време
Тип: Platinum
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