As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.

Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 20 countries around the world. The team in Bulgaria recently reached 2500+ employees across our locations in Sofia, Varna and Burgas. We are the people behind the screens, the clicks, the voice commands and all the points in-between where customers connect with your business. At Sutherland, we are where people and process come together.


To learn more, visit us at www.sutherlandglobal.bg.

Opportunities

#JoinUs and enjoy:

• competitive salary;
• flexible working hours;
• excellent social benefits - additional health insurance, food vouchers, sports cards, discounts in various shops and restaurants, transport expenses
• friendly multicultural environment at a top location;
• career opportunities;
• rewards and recognition programs;
• trainings following the leading global standards for highest quality of Customer Service and Technical Support;
• structured working environment;
• team building activities

We offer many career opportunities in the fields of Technology, Entertainment, Enterprise, Travel, Tourism, Insurance and Gaming at leading companies such as Spotify, GoDaddy, Hilton and McAfee. Begin your professional journey at Sutherland by choosing from our diverse list of job positions like Customer Service, Technical Support and Engineering, HR and Recruitment, Quality Assurance, Management and many more!

Academies & early career

Since we aim for constant improvement, growth and development, we launched our German and Tech Step Academies. Their goal is to provide free training in German language or technical engineering to anyone who is motivated to learn. And because we value proactivity, ambition and integrity, the successful completion of these trainings is rewarded with bonuses, career opportunities and a place within our big Sutherland family.

We consider it our global mission to advance youth through education and technology by implementing numerous trainings, programs, internships and scholarships. Investing in young talented people is a priority for Sutherland.
Also, since its launch in 2016 our “Summer Student Program” has helped over 114 students find their career path with Sutherland by giving them a chance to experience working in a multinational company, practice their language skills and make a few new friends along the way.

We are looking forward to receiving your applications!