Pontica Solutions Ltd.
BPO & ITO provider specialising in delivering high customer satisfaction in more than 30 languages. Служители: 120; Брой ИТ специалисти: 10; Градове: Sofia; Година на основаване: 2015; Придобивки:  Health insurance plan;    Sport card;    Refer-a-friend program, bonuses and personal recognition gifts;    Team-buildings, corporate parties, social initiatives and charity events;    Flexible working hours;    Special offers and discounts;    Massages at the office every week;    Convenient office location - several parking and public transport options;    Skill perfection and personal development programs;    Fresh fruit, coffee and drinks;    Special personal banking offers;    Company sponsored football and volleyball team;    Gaming corner, inside and outside relax area;  
Pontica Solutions Ltd.
За компанията

Our Story

Pontica Solutions is a Stevie® award-winning BPO company, founded in 2015 by experienced professionals in the industry, that offers great opportunities for young professionals.

We have managed to create a sustainable and people-oriented team and to concentrate our expertise in quality. We help our clients deliver excellence and meet the expectations of highly demanding customers. Starting with one client and growing consistently gave us the advantage of understanding how important the personal approach is, and keeps motivating us to achieve the best results for our partners while maintaining a healthy working environment. 
We work with young, educated people with an understanding of new technologies and global marketing trends.

Our expertise

  • We Deliver Quality: we have high standards and proven practices that help us select the right agent profile in order to reach top quality results;
  • Experience in the Gaming, High Tech and E - Commerce industries: we understand the needs of the market and can advise on different solutions, marketing tools, payment instruments and outbound campaigns to monetize your business better. Our specialists have in-depth understanding of your customers` expectations and needs;
  • We have developed efficient communication procedures between Vendor and Client;
  • Reporting analysis – we can produce a detailed analysis of our performance which makes us extremely transparent

We believe in our Values

People come first: We are all passionate for growth; therefore, we believe in efficiency and understand that bringing success to our customers is the best testimonial one can ever get.

Excellence: At Pontica Solutions we are all owners – for us 'Great' is simply not good enough! We keep ourselves accountable and put our personal and professional reputation at skate on the excellence of our work.

Transparency: We respond with a sense of urgency and always look to building open and honest relationships with communication.

People-oriented: We have managed to build a positive team and a true family spirit. We are in constant strive to keep our teams happy as an engaged and happy team equals happy customers.

Кариера в компанията

Performance management

  • Family spirit: senior strategic management that is available to all team members to share and learn; transparancy for company goals and achievements with all;
  • Continued trainings: we are constantly striving to improve our services through variety of different training programs;
  • Development programs: We keep our promises! We develop our team members to help them adapt to the constant change in our clients business needs and market trends
  • Coaching: we empower our most experienced agents and let them mentor
  • Dynamic workplace and job safety: We offer a stable occupation with permanent labor contracts, while enjoying a dynamic and positive environment

We are offering

Flexible working hours: We offer flexible work schedules, with four, six or eight hours per day.

Personal development: We are developing fast, and offer local and international career opportunities.

Language perfection: We provide services to multicultural, international clients – work with us and improve your spoken and written language skills

A positive environment: The wellbeing of our employees is top priority, we invest in their development, and encourage fun and team-building initiatives

Pontica Solutions Ltd.
ЕИК: 202506991
Адрес: 38 Cherkovna Str.
floor 1, office 4
1505 Sofia, Bulgaria
Телефон: +35924912488
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Всички обяви на Pontica Solutions Ltd.
 Sales Agent with English
София; Заплата 2200 BGN (Бруто)
 Sales Agent with German
София; Заплата от 2500 до 3300 BGN (Бруто)
 Accountant with French
 Application Support/ DevOps
29.11.18 София
28.11.18 София
28.11.18 София
27.11.18 София
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